A few helpful answers.
A clear guide to browsing, sizing, and getting in touch.
Can I place an order on this website?
No. This is a static display website, not an online checkout service. You can browse products and build a local bag, but no order or payment is processed. For a possible purchase, contact KELLY to confirm current availability and arrangements.
What happens when I add something to my bag?
Your selection is saved in this browser’s local storage. It is not a reservation and is not connected to a customer account. The checkout preview lets you review quantities, copy a list, or open an email inquiry.
How do I choose a size?
Read the individual product’s measurements and fit notes first. The general size guide is a body-measurement reference, not a guarantee of garment fit. One-size pieces need their own measurements; please ask if these are not provided.
Are all your pieces linen or cotton?
No. The assortment includes different materials. Please check each product’s fabric information rather than inferring fiber content from the LINEN TREE & CO. name.
Where can I find shipping and return information?
See our shipping information and return inquiry page. Shipping charges, destinations, timing, and any return eligibility must be confirmed directly; this display site does not establish those terms.
Can I track an existing purchase here?
There is no order database connected to this website. The order assistance form prepares an email with your purchase reference. It does not look up or invent a delivery status.
Do you work with other stores?
You can send a wholesale inquiry. Product availability, minimum order quantities, pricing, and other terms are for direct discussion; sending an inquiry is not an application approval or an order.
Are contact forms and newsletter requests sent automatically?
No. They validate the fields locally and prepare an email draft. You must send the email using your own email service. Nothing is submitted to a website server, and a newsletter interest draft does not automatically subscribe you.
Who can I contact?
Email KELLY at [email protected]. Company: LINEN TREE & CO. LLC. Address: 2841 SW 29th St, Topeka, KS 66614, United States.