Returns & exchanges
For a purchase made outside this display website, contact us to discuss the applicable options.
Start with your original purchase details.
This display website has no order or returns system. If you made a purchase through another channel, check its confirmation and applicable terms, then contact KELLY to discuss your request.
Return eligibility, deadlines, condition requirements, shipping charges, exchanges, and any refund arrangements are not set or guaranteed here. Please obtain instructions before mailing an item. The company address shown on this site is not automatically a return authorization or a confirmed return destination.
Prepare a return or exchange inquiry
Include your purchase reference and email. Preparing a draft does not authorize a return, create a return label, or issue a refund. If you do not have a reference, use the contact form.